Hey all!
It’s a question I seem to be getting a lot lately. I haven’t posted about it earlier because I assumed it was something that was pretty straightforward but I understand that many of you are younger players and this may be your first online game.
So allow me to explain…
First, the reason you have to verify your email is so that the game staff know you are not a spambot and also they know that your email address is a reliable way to reach you should they need to contact you regarding your account. When you sign up for websites, be sure to read the Privacy Policy and Terms of Service. They are required by law to state if they will sell your information for advertising. And also by accepting the ToS, you are accepting the rules of the website, and should you break them, you can be punished accordingly, whether you actually read the rules or not. (You can read more about specific Star Stable rules you should pay attention to here: Click to read!)
To be able to use the chat boards on the game you need to have verified your email address. When you signed up for the game, you should have received a message to the address you used to sign up. Be sure to check any/all spam folders you have, as I have had them sent there once or twice, instead of to my main inbox. If the message is not there, or you accidentally deleted it, no worries! Just log into your account on the game webpage and click ‘My Account’ on the top of the screen.
This page will give you options purchase a Star Rider membership, update your account info (i.e. change your password, contact name, and email address), and this is where you will find the link to send a new email verification message. On the top of the screen, right below the Play Now button, you’ll see your email address, your account type, and a link to send a new message.
You will then be taken to a screen that prompts you to enter the verification code. You can open a new tab or go directly to your email. You can copy and paste the code directly from the message, or there is a link in the message that will take you to that screen.
Hope that helps and if you have any other questions, please feel free to ask!
Great, I’ve had this asked a few times by little kids. This will really help.
Where is the link?!?!
what is the verification code plssss i need it to verify my email
No one has the same code. You receive it from your e-mail.
hi i would like to know how do i chek my inbox
yeah how do you
There is no link
Hey Maggie,
Thanks, this really helped. I was just wondering, how do you get the verification code? I have a account which I am level 15 with 4 horses, but I made a new one and I can’t chat! D:
Thanks! 😉
I tried 2 verify my e-mail and it didn’t work (my e-mail is true) Please contact back 😦
I done the same as Ivy Ponystar its really boring then 😦
THERE IS NO VERIFICATION CODE AND I WAS LOOKING FORWARD TO PLAY STAR STABLE CONTACT ME ASAP 😦
I HAVE BEEN ON FOR 1 HR TRYING TO FIGURE OUT WHAT IT IS PLEASE CONTACT ME ASAP WITH A VERIFICATION CODE!!!!!!!!!!!!!!!!!!:( 😦
PLEASE HELP ME 😦 😦 ASAP
No one has the same verification code, you can’t tell someone to SEND you a verification code.
WHERE IS THE CODE PLZ HELP ME 😦
First, please calm down. I do have my own life and am not always online when comments are made. So, in the future, please be patient and wait for my reply.
Second, you should have been sent an email to the address you used when you signed up. Check your spam or junk folder, otherwise contact the game support and they will send you a new verification.
I need a verify code plsss so I chat plssss
It should be in your email and if it is not, contact game support to send you a new one.
I really need that verification code to chat on star stable plsssssssssssssssssssss
Send mail to support to send you a new code, it is different for every single person who signs up, probably randomly generated.
i still want to chat in star stable ow slo i do that
Hi, since yesterday when I have tried to log on, it says ‘incorrect email format’ and it has never said that before but my email and password are right so I don’t understand why its saying that, and I contacted support but nothing’s happened yet…
Is it possible you typed your email incorrectly? Sometimes that happens to me if I accidentally fudge a letter.
Nah, I’ve been typing it correctly everytime, but it just keeps saying it…
Don’t worry, it works now 🙂
So after I did all the steps to verifying email address, I sent the “resend form” like 3 times and still no email in the normal inbox or the spam folder. What do I do?
Hello, I was wondering if anyone would tell me if I cancelled my star membership temporarily, if I would lose things like the coins and horses I currently have? Or would I just be unable to get new ones until I restart the membership? Thank you for your help!
You would lose access to your closet but you would not lose the items in it. You will still be able to access your home stable and your horses (I’m not sure about horse island though, you might lose access to that too, but I am not sure). You will be restricted to Moorland and Fort Pinta and you will not get your weekly allowance of star coins. But once you upgrade again, your closet will be unlocked as well as the rest of the game world, as normal! 🙂
You won’t lose any items or money you have, but you can’t go outside of Moorland and Fort Pinta and use your storage and the board at your Stables. You can still buy new horses if you have SC left or buy more without Star Rider.
Can you change your email?
hi I was wondering if someone can help me with this? I know what to do but the problem is that I have an Outlook account. I keep re-sending but it just wont come up in my inbox, I’m really struggling with this, I even had my friend who is a star rider on star stable help me. I have been figuring this out for two days!!! And I dont know what to do. If you can help me that will be a pleasure!
I want to know how can I verfiy my email. So I can become a Star Rider. I verfied my email. They say check your inbox. But I don’t know what inbox is. Can you pleeeeeeeeeeeeeeeeeeeeeease tell me how can i check my inbox?
You have to log in to your email. Check both your regular inbox and your spam folder.
Fatimah:
Hello! I am just wondering how can I fix my page when it is ” Error 500 “? And how can I check my inbox? Please, please, I really want to become a Star Rider, so I can buy a Quarter horse! Please.
What is a spam folder and the other folder that you called? I send my email, and I go and check my folders-i checked all of them but I found nothing. What is the folder’s name that I have to check for my verfication email??? please help me.
“Maggie, please help me. I need to be a Star Rider. How lucky the girls are who are Star Riders. My friend Maggie… can you please tell me what is a spam folder, and the other folder that you called? I really want to ride a Shire. And I also want to chat. So when I verfiyed my email they said check your inbox. I went to my folder, and I checked every folders. But I didn’t find anything. Can you tell me what’s the name of the folder that has my verfication email in it?”
Are you logging into the email you used to sign up? (Yahoo, gmail, hotmail, etc.)
How do I verify my account on star stable?
Log into the email you used to create your account, and there should be an email with a link to verify your account.
Hi. I keep trying to resend the confirmation email for my daughter’s account and the past three days it won’t show up in my inbox or spam folder. Is there currently a gliche? We are trying to upgrade her to a full membership.
Thank you.
Please contact the game support. I cannot help with technical issues.
Hi, please help! My daughter has just purchased a 3 month membership with her pocket money (which means she has no money left for sometime!!). She has got the star coins but can’t access the levels past level 5. What do we need to do to make it work?
I cannot help with payment issues. Please contact the game support.
When you purchase star rider it does not automatically give you full access to the entire map and quests. You need to unlock higher levels by playing the game.
Why am I still receiving stuff about StarStable. I canceled my subscription along time ago. Please unsubscribe me.
Sent from my iPhone
>
This is not the star stable website. You will need to log on to your account on the official site and unsubscribe from email updates there.
Thanks for your help Maggie
Hey!
Maggie, I was wondering how I can be a contributer? and I can’t find your email address soooooo. yeah could you possible help me with that? Thx
It is listed on the sidebar.