As with all the other new areas, there are a few prerequisites to be able to begin the quests to opening Epona in southern Harvest Counties.
As of right now (December 2015) it unlocks about halfway through level 16, once you have completed all of the following story arcs:
- Help Helga the German tourist with their summer house. [Day 55]
- Infiltrate the Jarlaheim G.E.D. office and sneak internal reports out to Herman at Jorvik Stables. [Day 69]
- Reach Friendly reputation status with Jarlaheim G.E.D. office through daily quests. [available after previously listed quests]
- Have unlocked Valley of the Hidden Dinosaur and helped Nic Stoneground explore the area. [Day 92]
Once all of these quests have been completed, you will receive a pop-up quest in the form of a text message from Herman, asking you to visit him at his home in Jorvik Stables.
Star Stable Online Ride Through 
Hi,
I am literally crying right now! I am 99% sure that I have recently completed all of the quests needed to get into epona so I contacted SSO’s game support team or whatever they are called and I told them that I think there may be a glitch in my game or something like that.
This is what they replied with:
Hey there, thanks for contacting Star Stable Support!
To be able to get into Epona, you’ll need to have a reputation level of at least ‘Friendly’ with GED’s Jarlaheim Office. You’ll also need to have completed the following quests:
The quests with Ms Drake and Herman after becoming ‘Friendly’ with the GED Jarlaheim Office;
Talk to Nic Stoneground and accept his invitation to explore Dino Valley. For this quest, you have to reached a minimum of level 15;
Help Helga and her family with the summer house they’ve bought. For this quest, you have to reached a minimum of level 15.
Once you’ve done all of these things, you’ll get a text message from Herman asking you to help him, which is when your adventures in Epona can begin!
Hope you have fun on the road to Epona!
Its really sad as I think they didn’t even read my message to see what I meant and just sent me a typical Epona checklist.
I have no idea about what I should do!
Do you think I should contact them again?
What are all of your current quests?
Deborah, what do you mean current quests? Do you mean unfinished quests? If so I have several of them. Is that what you think is keeping us from getting into EPONA?
If so, that would be the first time this was suggested…..
I meant, to be sure if you have completed the quests required, I wanted to know what ones are showing up to be done in game. But like Maggie has said; I believe this may be a glitch now.
I do not think it is a glitch. I think someone needs to research this and see what else could be going on . I think it might depend on which unfinished quests the player has???? what do you think?
Normally, yes, but if the player has completed a number of certain quests (not all prior to those are necessarily required – you are not punished for unlocking a quest without following certain ones before hand), then the Epona quest will be unlocked. Everything listed above is literally all you have to have completed to enter Epona, so if you have completed these and the Epona quest is not unlocked, it is definitely a glitch.
Hi, i am about 1/4 through level 16. since it has been my dream since epona came out, i never used to do quests but i started and i really love doing them. I have done everything star stable has said but i still dont have the summerhouse quest. Please help me, what do i do?? I contacted star stable but they didnt help me at all.
Lily, I am in the same boat as you. I have done everything that you did and everything
they say is required to get to Epona, and still I have not been able to do so. I have emailed several times too and all I get are the same instructions; the things I have already done. Nothing makes sense too because I am on level 17. It’s really a waste and I have just about given up on this game. It’s a shame because I really like it. Someone should be doing some research on this because right now I know there are at least 10 people that have written in that are going through the same thing!!!
Believe me, I’ve tried as well because I have been getting this question so frequently. I’ve gotten the same canned answer as you have received.
It worked fine for me. I just don’t think you’ve done the magic passages yet. Try checking in with Ms. Drake.
Where is Mrs Drake anyway? I still haven’t gotten into Epona after trying for over 6 months. I have done all the things necessary for that quest, but sill can’t get in
Mrs. Drake is in Jarl.
Evelyn, I have not been able to get into Epona either and its been more than 6 months. They told me that it was because I had too many unfinished quests.
Exactly! I asked them, could you tell me when I get the quest to help Helga, and the replied with the checklist. It is pretty annoying.
You Get It after the quest where you help helgas and gremans child gretchen you need to find her like and stuff then u get quest c;
I have done everything you said SSO said was necessary, except the summer house quest. I’m almost at level 17, but I don’t know how to unlock that quest with Helga. i’m stuck. If anyone knows how to get the summer house quest, please tell me.
Hey! I had the same problem, got to dark core.
Hi, um how do you go there again? I forgot. I’m also lvl 17 and i haven’t gotten the helga quest
you need to finish the quest “late with smuggling” and wait the next day for the quest to see the quest 🙂
LilyD, I think you should contact them again, and I feel soooo sorry for you. I know how I felt when I got EPONA, I was screaming my head off. I hope you find out what is causing this, so you can get EPONA. (P.S IT IS AMAZING AND BEAUTIFUL!) (P.SS What server are you on? I just changed to Pumpkin Meadow, but I am on MAPLE STAR and WIND STAR normally. And what is your SSO username? I want to be friends with you!) ~Catherine Clearcloud
Sorry I didnt read the next comment
Hope you have a good time in EPONA!!!!!!!!!!!! ~Catherine Clearcloud
Usally you will unlock Epona near level 17-18 from what Ive heard.
I have that problem too
Can you get epona at level 15 I dunno all my friends say you. can’t but I dunno can I?
Sooooooo I’m almost level 16 but do I need to get golden hills like come on how do I get the whole quest done I only need the summer house quest and I started it right now I’m with Mr kembell at the oil fields by silverglade manor but today I have more quest with him yesterday I did the quest where I clean the riding arena am I getting close? WHY DO I NEED GOLDEN HILLS?
Thank you all so much. When I log on tonight I shall be sure to write down all the quests I have.
Its really disappointing since I love SSO so much.
I JUST unlocked lvl. 14. I have sent the files from the G.E.D to Herman, and are friends with the G.E.D. I have not unlocked Dino Valley or Golden Hills yet. Am I close?
Yeah, just complete DV, and then help Helga with the summer house and BOOM.
Hi Riley!
I had the same issue as you. I got Golden Hills at the beginning of level 15. To unlock Dino Valley, you’ll have a quest witn Elizabeth Valedale. It’s called something like, “The snow just won’t melt!”- I hope I helped a bit!
Mia Swordfeather(Windstar Server)
I did it! I got into Epona!!!
So after getting that reply from sso I sent them another email saying that I have actually done all of the quests. They asked me to tell them what was in my quest log so I did and when I logged on 5 mins later I had the newcomers quest. I had already done the quest so I did wonder why I have it again but I did the quest and boom! The text from Herman came!
I am so happy and if you are having trouble with getting into Epona you should just keep contacting game support.
Also I have just finished the quest with giving the USB from Gunthur and Helga to Mrs X and it said that there will be a continuation in the storyline but does anyone know who Mrs X is.
You will meet Mrs X in epona
Nice LilyD! ~Catherine Clearcloud
what did you have in your questlog bc i still havent got it ive done EVERYTHING except for the Helga quest but I am level 16 and a fourth
Do you only have to complete day 92 in dino valley or do you have to complete more days?
You have to complete all the quests with nic, which i think span a couple of days. The ones with prof einstein are optional.
I have explored much for Nick. Do I have to keep exploring or is it fine to do it until you’re just getting rep from it?
He has several days of story quests. Once you meet prof einstein, you are done with nic. Her quests are optional.
Ok so I’ve done everything to get into Epona except for Helga’s Summer House quest which I haven’t even received! Do I have to do something to get it? I’m beginning to believe this is a glitch in the game and I need to contact SSO.
Hey! I had the same problem, got to dark core.
Do you mean go to Dark Core or thats where you need to go?
hello!
i am level 17. and how i get quest for summer house? i try everything, but didn’t work. and i am admire with goldenleaves, but nothing…what i need to do?
I started playing SSO end Nov 2016 and been playing pretty regularly since then. I unlocked Epona yesterday half way through level 17 over 50K XP. I did all the assigned quests.
I just unlocked Dino Valley. I’ve helped Nic Stoneground but am not done helping him explore the valley, I’m at the point where I start to explore the lake and the scientist lady is already here. When have I done enough exploring to unlock the quests for Epona? Also, when do I start to do the quests with Helga’s summer house? What quests lead up to it, or do no quests lead up to it? I don’t think I have any quest relating to it available currently.
I’m a little over 17 and I am popular with stoneground and admired with G.E.D. I unlocked Dino before golden and got the quest to steal files for Herman even before I opened Dino. I am just now helping Helga with the summer house. the summer house quest just showed up I looked one minute thinkin hmmm I haven’t gotten any new quest just like you. So just keep an eye on Helga in Fort. The quest that just popped up I couldn’t even do till the next day was to take the deed to the summer house to mail it I’m sorry I don’t remember the name of it. I hope this helps even a little.
Um I have done the exploring things, I have been liked and yet I am not getting any further quests, how come?
Keep your eye on Helga mine just appeared out of the blue I didn’t have a quest with her that would bring me back to her the following day it just showed up.
were you doing daily quests or did it literally just pop up?
just so everyone knows it is 2017 and this is no longer true. I am level 17 and I’m just getting the quests to help Helga & Gunther with the summer house I have everything else done. still workin on it!
Hi!
Could someone just please help me? I’m level 16 now, and close to level 17 and I’ve done the quest with Nic stoneground and with Herman. I only need to do the quest with the summerhouse from Helga’s. But whatever I do, the quest don’t show up. Does somebody know what I need to do? Is it maybe that you’ll have to have a reputation with 3000 or 6000 by Valeldale or Fort Pinta?
Please, help me.
Luna Highthunder
Hey! I had the same problem, got to dark core. also you want to do smuggler quests, which you should get after helping the tourists in fort I believe.
Thanks so much I was just scrolling through and I’ve had that quest for agesssss
Hello! I’m almost done with level 16, yet I still haven’t gotten the Summerhouse quest. I haven’t gotten the “Late with Smuggling” quest either. What do I have to do to get that quest?
Hey! I had the same problem, got to dark core. also you want to do smuggler quests, which you should get after helping the tourists in fort I believe.
What does got to dark core even mean? I see people commenting it but nobody has explained it… maybe it’s because English isn’t my native language but I honestly don’t understand…
Hello! I did the quest with helga’s barbecue that burnt down the summer house is that the quest? If so I’ve done the quests with Nic I haven’t searched for Gretchen nor gone to dark core I’m friendly with the G.E.D Jarlaheim Office and brought in the minerals to Herman during level 14 I think or level 13 actually I’m level 16 now I’ve unlocked golden hills valley is there a problem with my game am I close?
please help!
Hi I’m really exited about Epona and I just doing quests and I don’t know that is for Epona.
When do i need to stop the Nick quests in dino? I have met the professor and I’m building reputation with the people who have the fjords, am i done? Also for the summer house quest, do i get the quest about the germans kid getting lost right before the summerhouse quest?
Hello! I have finished all of the quests and got the repuataion needed linked to Epona. But here’s my question, is the Summer house quest the one where you talk to the councilmen and he talks about how it’s abandoned, then talk to Helga and Gunther to set up the grill, deal with the fire, and help with water? If there’s more i’m not getting the quests, but i’m just curious. Thanks for any help! 🙂
I dont know what you guys are talking about..I got the Helga and Gunther quest at like lvl 12 or maybe I just think I did because there at fort just standing there and I remember doing a quest with Gunther
Hi, do I have to have done ALL of the mapping quests in the Valley of the hidden dinosaur to unlock Epona ?
Im level 17 and i havent Got The quest with helgas summerhouse yet i have done all The other things What should i do…
does the pop up come right after you finished the quests. and what is the Helga thing i am pretty sure i just met the spy people who help in the quest but is there another thing i have to do with them because i have not had a guest with them for almost a week and a half.
and do i have to be done with all my quests in hidden dinosaur cuz i have finished exploring the area but i have not done anything else.
I am almost finished with Level 17 and still have not gotten into Epona. Its been more than 6 months. I have not gotten the quest about Helga’s summerhouse and no new quests except for the one with the Valentines letters that you have to collect. I am really stuck and trying to do anything to get into Epona. I know that I am missing out on a lot of fun game play and its really frustrating that I cannot figure it out. Can someone who has gotten into Epona please. I am at my wits end. 😦