Get Help Here

I have played through all of the quests so far on my main account.

I have started a new account for the walkthrough, so if I haven’t gotten to the higher level quests yet, doesn’t mean I can’t still help you with them.

I am leaving this page open for comments to ask for help with quests not yet addressed in the blog.


Simply saying you are stuck on a quest doesn’t help me know what you need help with. Saying you are stuck trying to find something or you don’t know where to go next after a certain quest or action, helps a lot more!

I only say this because I feel I’m repeating myself constantly, on every question having to ask for more specifics.

Also! There are a couple other players offering help as well.

PLEASE read previous comments to see if your questions have already been answered before posting a new comment. Also, please look at the Helpful Posts sidebar section to see if your question is included in any of those posts.

Questions are starting to be repeated, even after they were asked only two comments previously.

Please give yourself time to answer your own questions. If you are still having trouble, by all means, ask away.

‘Nevermind, I found it’ comments posted less than 20 minutes after the original comment, will be removed for ease of comment clutter.

2726 thoughts on “Get Help Here”

  1. I tried to cancel my $8.00 star rider membership but when I went to the help center to try and find out how, it wouldn’t let me cancel because I couldn’t find what the directions was saying. It said on the profile tab it has a “cancel membership” area but it didn’t have one on my computer. HELP PLEASE!!

  2. Scarlett Iron heart said:

    Hey, Whats faster a Icey or a AQH because I really want a race horse…. Any suggestions?

  3. Amelia windheart said:

    Hi! I’m in level 17 and haven’t comed to epona yet. I don’t know why can you help me?

  4. Koryoshirogane said:

    I was paying for the life time star rider but than it said my payment failed!

    If it failed does it still charge me?

  5. Esther Wolfnight said:

    Star stable doesn’t want to open up i don’t know why P.S. i am using windows

  6. Alyssa Kanaris-sotiriou said:

    My horse learnt how to be leaded over 6 months ago and now I can’t lead him

    • Unfortunately sometimes it doesn’t always work. It’s a known glitch. I get it all the time. Try mounting and dismounting your horse again or try logging out. If that still doesn’t work, send a report to the game staff.

  7. C Lightner said:

    I took the lead training but can only lead in my stable. I thought I would be able to lead everywhere. Is this normal?

  8. When I am trying to do a quest, there should be a person that you click on. And there suppose to have a picture of the person and some sentences.But mine didn’t have them.What happened? How could you fix it except for reinstalling it?

  9. Is there a way to do races and daily tasks twice a day?? Or when do they get renewed?? Please help 🙂

  10. i’m really stuck on the ” a password must be suuuuper hard” quest. it’s unbelievable. i’d appreciate help. thanks ❤

  11. Nellie EmberGate said:

    I don’t have any quests except for the pony race which I cannot do. I am level 5. please help.

  12. Hi!
    I’m having a very strange problem that none of my friends or club on SSO has had. My problem is that when I open the launcher, I sign in but then it says Starting Up. When this starting up thing appears I sometimes wait 2 hours for it to say Play or else it just doesn’t work.I’m not sure if it’s just my wifi (which is terrible) or its just my computer.Please help I haven’t been on sso in ages and its killing me!

  13. Jasmine Swiftberg said:

    Hi! I was wondering what level/rep/quests you have to do to meet Drako?

  14. So recently any time i do a race, the lead horse function breaks. Any suggestions?

    • Deborah Greenberg said:

      What do you mean ‘it breaks’? Because they still haven’t fixed the fact that it generally just won’t work (the button doesn’t appear) for most people, so it may be due to that.

  15. I need help on level 13

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